Instructions

During the simulation you will be conversing with an advanced AI system, designed to mimic real-life customer scenarios.

Your conversation will be scored and you will get actionable feedback on your performance.

The Scenario

Switching Mobile Phone Providers

The AI will act as John Doe, a potential customer interested in switching mobile phone providers. John is currently using ConnectPlus Mobile and is unhappy with high monthly bills, inconsistent network coverage, and poor customer service. He is looking for a mobile phone service plan that offers competitive pricing, high-speed data, excellent customer support, and nationwide coverage. John is curious but cautious and prioritizes lower costs, reliable network coverage, and good customer service. He has not used a SwiftConnect Mobile Plan before.

The Product

SwiftConnect Mobile Plan

A mobile phone service plan offering competitive pricing, high-speed data, excellent customer support, and nationwide coverage.

Your Role

Salesperson (Sales Team)

Prospect