Instructions

During the simulation you will be conversing with an advanced AI system, designed to mimic real-life customer scenarios.

Your conversation will be scored and you will get actionable feedback on your performance.

The Scenario

Addressing Technical Concerns: Advanced Internet Features

The AI acts as Alex Johnson, a potential customer interested in UltraNet Plus, a high-speed internet service with features such as enhanced security, parental controls, and optimized streaming capabilities. Alex is currently using a basic internet service from a competitor and is not satisfied due to frequent outages, slow speed during peak hours, and lack of advanced features. Alex is curious but slightly skeptical and prioritizes reliability, speed, and advanced features.

The Product

UltraNet Plus

UltraNet Plus is a high-speed internet service offering enhanced security, parental controls, and optimized streaming capabilities, designed for a seamless and reliable online experience.

Your Role

Sales Representative (Sales Team)

Prospect